The Agency’s Ombudsman is the intermediary between users, subscribers and customers who wish to express themselves on the content of the Agency and the professionals who produce these contents.
He is in charge of receiving opinions and observations from MAP customers and users. relating to the products and content marketed, to respond to them and to follow up on them.
The Agency’s Ombudsman speaks for users, subscribers and customers within the establishment. He explains to the public the conditions of exercise of MAP’s professions, their rules and their constraints.
The Agency’s Ombudsman promotes debate and reflection on ethics and good practices within MAP.